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Contact Us & FAQs

Have questions about the platform, feedback on our drug information cards, or interest in collaborating? Drop us a message, or read through our FAQs.

Contact Details

Office Location

100 Health Science Parkway, Suite 400, Boston, MA 02111

Operating Hours

Mon - Fri: 9:00 AM - 5:00 PM ESTSat - Sun: Closed

Frequently Asked Questions

Yes, all medicine summaries, side effects, and precautions listed on MediCare are gathered from recognized public medical portals, pharmacological monographs, and peer-reviewed safety standards. However, it is strictly for education and must not replace professional clinical advice.

No. MediCare is a purely educational reference repository. We do not sell medications, issue prescriptions, or perform telemedicine consults. For prescription drug access, you must book an appointment with a licensed medical practitioner.

Over-The-Counter (OTC) drugs are medications deemed safe for self-administration for minor ailments (like paracetamol or cetirizine) when package instructions are followed. Prescription medicines (like amoxicillin or montelukast) carry higher chemical complexity or potential risks, requiring a doctor's examination and oversight to ensure safety.

Do not throw expired medicines in your household trash bin or flush them down plumbing fixtures, as this causes severe environmental pollution. Take them to local pharmacy take-back bins, hospital disposal programs, or standard medical waste collection points.

If you experience a severe or life-threatening reaction (e.g., breathing difficulties, throat swelling, hives, chest pressure), call emergency services immediately. For minor or persistent side effects (e.g., headache, mild stomach discomfort), consult your physician or pharmacist, who may adjust your dose or suggest a safe alternative.

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